Erick Cisneros Ruballos
Securing Digital Landscapes
Specializing in vulnerability management and security operations with a passion for tackling complex cybersecurity challenges through hands-on projects.
About Me
I'm a passionate cybersecurity professional with expertise in vulnerability management and security operations. From vulnerability assessments to threat hunting, I'm dedicated to enhancing security operations and processes.
Contact Information
Languages
- EnglishNative
- SpanishNative
- FrenchElementary
Professional Experience
Cyber Security Support Analyst
Log(N) Pacific
- Conducted vulnerability scans, provided detailed reports, and implemented PowerShell-based remediations, contributing to a 100% reduction in critical, 90% in high, and 76% in medium vulnerabilities for the server team.
- Performed vulnerability assessments and risk prioritization using Tenable across Windows and Linux environments.
- Executed secure configurations and compliance audits (DISA STIG) with Tenable to meet industry standards.
- Automated remediation processes and STIG implementations using PowerShell to address critical vulnerabilities.
- Deep understanding of the "soft" side of Vulnerability Management: rapport, trust, transparency, and business need.
Technical Expert | Technical Specialist | Sales Specialist
Apple
- Consistently achieved a 100% repair success rate, delivering high-quality, first-time resolutions for Apple hardware and software issues in alignment with Genius Bar standards.
- Maintained one of the highest NPS scores in the region, reflecting exceptional customer satisfaction and trust throughout the service experience.
- Supported team development by mentoring peers on diagnostic techniques and Apple repair procedures, improving overall team capability and service consistency.
- Drove sales and customer loyalty by recommending tailored products and service solutions based on individual customer needs, resulting in increased attachment rates.
Repair Technician
Computuners
- Executed computer repair, hardware upgrades, and custom PC builds, ensuring optimal system performance and enhanced user experiences.
- Use extensive knowledge of hardware and software components to identify where technical issues may originate from and educate others on the team.
- Assisted clients with selecting the right technology by offering new and refurbished PCs, emphasizing both performance value and budget-conscious choices.
Projects
Incorporating ChatGPT to Automate Threat Hunting
Currently testing and developing an innovative approach to automate threat hunting processes using ChatGPT integration. This project aims to enhance security operations efficiency through AI-powered analysis and response automation.
Vulnerability Management Program
Implemented a complete vulnerability management program using Tenable for scanning, assessment, and remediation tracking across Windows and Linux environments.
Threat Hunting Scenario (Tor Browser)
Developed a threat hunting scenario to detect unauthorized Tor browser usage within an organization, including detection rules and response procedures.
Microsoft Sentinel Workbooks
Developed comprehensive Microsoft Sentinel workbooks for monitoring logon failures, malicious traffic, and security events using threat intelligence and KQL queries.
DISA STIG Implementation
Implemented DISA STIGs (Security Technical Implementation Guides) for Windows Server environments to ensure compliance with security standards.
Skills & Certifications
Technical Skills
Security Operations
Vulnerability Management
Scripting & Automation
Compliance & Frameworks
Certifications & Education
Certifications
- CompTIA Security+
- ISC2 CC Entry-Level Cybersecurity
- Google Cybersecurity Professional
- Oracle Cloud Infrastructure 2025 Foundations Associate
- Oracle Cloud Infrastructure 2025 Certified AI Foundations Associate
Education
Bachelor of Science in Computer Science and Information Security
John Jay College of Criminal Justice, 2021
Associate of Science in Computer Information Systems
Rockland Community College, 2018
Contact Me
Get In Touch
I'm always open to discussing new projects, opportunities, or partnerships. Feel free to reach out!
LinkedIn
linkedin.com/in/erickcr1
Resume
Download my resume for a comprehensive overview of my skills, experience, and qualifications.